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- Software Engineering
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COURSE INTRODUCTION AND APPLICATION INFORMATION
se.cs.ieu.edu.tr
| Course Name | |
| Code | Semester | Theory (hour/week) | Application/Lab (hour/week) | Local Credits | ECTS |
|---|---|---|---|---|---|
| Fall/Spring |
| Prerequisites | None | |||||
| Course Language | ||||||
| Course Type | Elective | |||||
| Course Level | - | |||||
| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | ||||||
| Course Coordinator | ||||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | |
| Learning Outcomes | The students who succeeded in this course;
|
| Course Description |
|
| Core Courses | |
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Managment Skills Courses | ||
| Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
| Week | Subjects | Required Materials |
| 1 | Introducing service operations management | Service Operations Management, Ch. 1 |
| 2 | Understanding the challenges for operations managers -Developing and using the service concept | Service Operations Management, Ch. 2-3 |
| 3 | Understanding customers and relationships | Service Operations Management, Ch. 4 |
| 4 | Managing customer expectations and perceptions | Service Operations Management, Ch. 5 |
| 5 | Managing supply networks and supplier relationships | Service Operations Management, Ch. 6 |
| 6 | Designing the customer experience | Service Operations Management, Ch. 7 |
| 7 | Designing the service process | Service Operations Management, Ch. 8 |
| 8 | Measuring, controlling and managing | Service Operations Management, Ch. 9 |
| 9 | MIDTERM EXAM | |
| 10 | Managing people | ServiceService Operations Management, Ch. 10 |
| 11 | Managing service resources | Service Operations Management, Ch. 11 |
| 12 | Driving continuous improvement -Learning from problems | Service Operations Management, Ch. 12-13 |
| 13 | Learning from other operations -Creating and implementing the strategy | Service Operations Management, Ch. 14-15 |
| 14 | Understanding and influencing culture -Building a world-class service organization | Service Operations Management, Ch. 16-17 |
| 15 | FINAL EXAM | |
| 16 | Review of the Semester |
| Course Notes/Textbooks | Service Operations Management, R. Johnston, G. Clark and M. Shulver, 4/e, Pearson d, Prentice Hall |
| Suggested Readings/Materials | Lecture PowerPoint slides |
EVALUATION SYSTEM
| Semester Activities | Number | Weigthing |
| Participation | 10 | 40 |
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments | ||
| Presentation / Jury | 1 | 35 |
| Project | ||
| Seminar / Workshop | ||
| Oral Exam | ||
| Midterm | 1 | 25 |
| Final Exam | ||
| Total |
| Weighting of Semester Activities on the Final Grade | 100 | |
| Weighting of End-of-Semester Activities on the Final Grade | ||
| Total |
ECTS / WORKLOAD TABLE
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Course Hours (Including exam week: 16 x total hours) | 16 | 3 | 48 |
| Laboratory / Application Hours (Including exam week: 16 x total hours) | 16 | ||
| Study Hours Out of Class | 15 | 2 | |
| Field Work | |||
| Quizzes / Studio Critiques | |||
| Portfolio | |||
| Homework / Assignments | 3 | ||
| Presentation / Jury | |||
| Project | |||
| Seminar / Workshop | |||
| Oral Exam | |||
| Midterms | 1 | 9 | |
| Final Exams | 15 | ||
| Total | 87 |
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
| # | Program Competencies/Outcomes | * Contribution Level | ||||
1 | 2 | 3 | 4 | 5 | ||
| 1 | Be able to define problems in real life by identifying functional and nonfunctional requirements that the software is to execute | X | ||||
| 2 | Be able to design and analyze software at component, subsystem, and software architecture level | |||||
| 3 | Be able to develop software by coding, verifying, doing unit testing and debugging | |||||
| 4 | Be able to verify software by testing its behaviour, execution conditions, and expected results | |||||
| 5 | Be able to maintain software due to working environment changes, new user demands and the emergence of software errors that occur during operation | |||||
| 6 | Be able to monitor and control changes in the software, the integration of software with other software systems, and plan to release software versions systematically | |||||
| 7 | To have knowledge in the area of software requirements understanding, process planning, output specification, resource planning, risk management and quality planning | |||||
| 8 | Be able to identify, evaluate, measure and manage changes in software development by applying software engineering processes | |||||
| 9 | Be able to use various tools and methods to do the software requirements, design, development, testing and maintenance | |||||
| 10 | To have knowledge of basic quality metrics, software life cycle processes, software quality, quality model characteristics, and be able to use them to develop, verify and test software | |||||
| 11 | To have knowledge in other disciplines that have common boundaries with software engineering such as computer engineering, management, mathematics, project management, quality management, software ergonomics and systems engineering | X | ||||
| 12 | Be able to grasp software engineering culture and concept of ethics, and have the basic information of applying them in the software engineering | |||||
| 13 | Be able to use a foreign language to follow related field publications and communicate with colleagues | X | ||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest